HARMONICS PRESS Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from WWW.HARMONICSPRESS.COM (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, apple pay information, etc.), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store--you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

LINKS TO THIRD PARTY SITES

Our website may contain links that direct you to third-party websites/apps. We advise you to review the Privacy Policy of each site, and app that you visit. We assume no responsibility for the content, privacy policies, or practices of any third-party sites, services, and/or apps.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Harmonics Press site, we will maintain your order information for our records unless and until you ask us to delete this information.

AGE OF CONSENT

By using the Harmonics Press website, you agree that you are at least the age of majority in your country/state or province of residence, or that you have given Harmonics Press your consent to allow any of your minor dependents to access this website.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at connect@harmonicspress.com

All artworks are Copyright and protected under Copyright Law. Harmonics Press retains the copyright of all artwork on and sold on this website and via any other channel. It is prohibited to re-produce any illustration or piece of content, or to use for commercial purposes unless otherwise agreed. Copyright © 2020 Ada Gadomski and Filipa Carvalho da Silva - All Rights Reserved.

Orders are typically processed and shipped within an estimated 1 - 3 business days.

Standard shipping takes 3-10 business days.

International Carriers + Tracking Information

International orders outside of Europe ship via Correos at a flat rate of €30. The average transit time for international delivery is approximately 4 - 10 business days. However, shipping times can vary greatly depending on your location, the time of the year, and your local postal service. In some cases, it can take up to six weeks for your order to be delivered, depending on Customs.

Please note, International orders do not qualify for expedited shipping.

Tracking information is available in most locations. However, we cannot promise an exact delivery date, as there are no guarantees made by the postal service due to possible delays in Customs.

Prices, Customs + Fees

Customs costs are not included in the price and must be paid by the buyer. Harmonics Press is not responsible for the costs of tariffs and customs clearance that each country or city has to apply. These fees are not included at checkout at this time.

Please note all prices are listed in EUR, and you will be charged in EUR. For an approximate estimation, please review the current exchange rate for your currency.

Unfortunately, we do not accept returns.

We understand that buying a nonreturnable product can be tricky, so if you have any questions, please reach out to us before placing your order.

If your order arrives damaged please contact us at connect@harmonicspress.com within 7 days of receiving your order.